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Frigate Bay Resort

Frigate Bay Resort

Frigate Bay Resort
Frigate Bay
Frigate Bay, KN Map It
South St Kitts :South St Kitts

Reviews

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  • Disappointed returned guest

    07/10/2011

    I stayed at this hotel approximately 13 years ago and was very pleased with my stay there at that time, so i decided to book a stay with this hotel ...

    I stayed at this hotel approximately 13 years ago and was very pleased with my stay there at that time, so I decided to book a stay with this hotel again. When I arrived at the hotel the first room that I was given was quite horrible (3rd floor hillside facing room). The wooden steps leading to the room were neglected, and falling apart. The actually door to the room was ajar and it looked as if housekeeping was in the middle of sweeping the floor, but just stopped and never picked up the dirt. The air conditioner barely worked, there was no toilet tissue in the room, and the bed linen had multiple stains them. I complained to the manager. He was very accommodating and apologetic. The manager moved me to another room about 30 minutes later that was 100% better (2nd floor poolside facing room). The only issue in that room was the fact that the sink would link every now and then. But I did not complain about this issue because other than that, I liked the room. There was a better air conditioner and refrigerator located in this room. Housekeeping for the hotel only works until 3pm, so it is difficult to get housekeeping needs met after that time. Housekeeping is just mediocre. There was a piece of paper in the corner of the room for days at a time, there was dust on the lamps in the room, there were visible smudges and prints on the glass doors of the terrace for days at a time, and there were times that we did not get the correct number of towels and wash clothes in the room. There is a nice size pool located on the property, but I preferred to go to the beach which is located close by. The front desk was very helpful in terms of calling taxis and providing info about prices of the taxis. Jasmine's Restaurant which is located on the property is very over priced, the food that I had was not that great, and the wait time to get the food is quite long. There are cats that will come around while you are dining that wait for you to give them food- if you like cats, it's great, if you don't, it's quite annoying. On a positive note, the hotel is very conveniently located, steps away from the beach, steps away from "the strip," steps away from great restaurants and places to eat, 10-15 minutes from the airport and 10-15 minutes from town. There is complimentary internet service as long as you have a laptop, but the service disconnects frequently while you are online. In closing, this property has such great potential, but it is in need of some major renovations. I would think twice about booking at this hotel until the renovations are completed.

  • Rundown but affordable

    06/28/2007

    Food & hotel ok for the price. all tiled pool w/swim-up bar used to be famous and is still interesting. staff is courteous. we were out exploring every day ...

    Food & hotel OK for the price. All tiled pool w/swim-up bar used to be famous and is still interesting. Staff is courteous. We were out exploring every day anyway (the Fortress ruins, Greg's Safari rainforest hike) so used the hotel for mostly only sleeping anyway.

  • Not A Three-Star Property

    01/26/2007

    My business partner and i booked two rooms for two nights. we were immediately disappointed upon arrival. the grounds are barren, the lobby very pedestrian, and the rooms - awful. peeling ...

    My business partner and I booked two rooms for two nights. We were immediately disappointed upon arrival. The grounds are barren, the lobby very pedestrian, and the rooms - awful. Peeling paint, gouged walls, sliders that barely open, ancient A/C - even an open bottle of shampoo in the bathroom. This may have been a three-star resort 20 years ago, but it certainly is not now.

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