Reviews

• Never ever go there

  Submitted on: 11/09/2009

  I was so excited to get to stay at the baisin because i had always wanted to be right in the heart of everything, well that's about the only ...

  I was so excited to get to stay at the Baisin because I had always wanted to be right in the heart of everything, well that's about the only good thing about it. The room was so small and very uncomfortable there is no shower, the bed was not a big fluffy bed you would want to lay down on it wasn't good to sit on. My husband and myself couldn't even walk around in our room with out running in to each other, not kidding. The only mirror was above the only sink which is right next to the bed and it was very dark. I could go on but let's just say yes it is a wonderfully historic hotel but not very inviting, we will never stay there again. We had also booked a king room which we didn't get. Whan I ask about it they said we book through travelocity and they made a mistake (which I don't believe) and they didn't even offer to upgrade us and didn't even say sorry this happen nothing! I was so disapointed.

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• Less than wonderful

  Submitted on: 05/24/2009

  Some would say the basin is filled with history and rustic charm. i would say the basin's best days are history. there are other lodging options on spring street ...

  Some would say the Basin is filled with history and rustic charm. I would say the Basin's best days are history. There are other lodging options on Spring Street which truely do offer rustic charm.

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• Memorable, and Definitely a Do-Again

  Submitted on: 04/23/2009

  We got a large, well lit suite with two ac window units (hello, built in 1905. can't expect totally modern amenities here.) the front desk and shuttle were helpful ...

  We got a large, well lit suite with two AC window units (hello, built in 1905. Can't expect totally modern amenities here.) The front desk and shuttle were helpful and friendly. The bed was very comfortable, triple sheeted with lots of down alternative pillows. The jacuzzi tub was a real treat after a long day of walking, and the food and drinks in the bar and restaurant were delicious and reasonably-priced. And the icing on the cake was a complementary massage in the day spa!

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• Heaven

  Submitted on: 03/02/2009

  Had a wonderful time and couldn't ask for anything better!

  Had a wonderful time and couldn't ask for anything better!

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• Disappointing

  Submitted on: 02/16/2009

  We were in eureka springs for a wedding feb. 7, 2009, and spent two nights at the basin park hotel. our room was cold and drafty. we looked for a ...

  We were in Eureka Springs for a wedding Feb. 7, 2009, and spent two nights at the Basin Park Hotel. Our room was cold and drafty. We looked for a thermostat, but couldn't find one so apparently no heat. The lighting was poor with the best lights in the bathroom. But the sink and 9"" x 12"" mirror over it were in the other room! Imagine two adults trying to get ready for a wedding/reception! The alternative was a 3 ft. x 5 ft. mirror on another wall that would have taken a step ladder to use it. The front desk staff was very prompt when called at 2 am to quiet a noisy party in our hallway. The bellhop was courteous when helping with our bags. He also manned the shuttle to bring patrons to the hotel from the parking lot several streets away because there's no parking at the hotel. Overall we were very disappointed with our room and felt it wasn't worth the * per night charge.

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