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The Q Hotel And Spa

The Q Hotel And Spa

560 Westport Road
Kansas City, MO US 64111 Map It
Kansas City Center :Westport and Country Club Plaza

Reviews

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  • Weekend Getaway

    11/18/2009

    We enjoyed our stay at the q. the staff is very friendly and helpful, the rooms clean and comfortable;. the best for us was the fabulous free breakfast (the ...

    We enjoyed our stay at the Q. The staff is very friendly and helpful, the rooms clean and comfortable;. The best for us was the fabulous free breakfast (the omelet lady is great!) and the free shuttle. Enjoy!

  • Loved it---great value

    10/15/2009

    Rate was good---services were awesome. used the free shuttle service to hit the plaza by day and the power district at night. free omelets at breakfast and i even ...

    Rate was good---services were awesome. used the free shuttle service to hit the Plaza by day and the Power District at night. Free omelets at breakfast and I even tried a yoga class the first night we got in. All free. Bed was good...people nice. Great decor.

  • Hotel Revie

    09/17/2009

    The hotel is in a good location, especially if you want to be in the heart of the city or if you are looking to go out and have fun. ...

    The hotel is in a good location, especially if you want to be in the heart of the city or if you are looking to go out and have fun. Our room was clean and the decorating is definitely nice, however, if you are looking for an upscale establishment, this is NOT it. I would definitely not pay a lot of money to stay here, but it was cool for a place to lay my head at the end of the day.

  • service with an attitude--bad

    08/29/2009

    Had reserved a room for 3 people. arrived around 11 p.m. and was told that there was only one room with one bed. attitude of staff--"so sad, ...

    Had reserved a room for 3 people. Arrived around 11 p.m. and was told that there was only one room with one bed. Attitude of staff--"So sad, too bad!" All other hotels in the area were full. IAsked if there was a roll away or any other options, and staff was unhelpful. eventually found an empty room that could sleep another person--but the staff grumpily got that room clean. The next morning the manager said "Too bad, you booked it on line. Can't give you a refund or do anything to help you." To top it off, the air conditioning was broken and it was hot as blazes. Would I stay here again--NO!

  • A HUGE Disappointment

    07/26/2009

    We checked in to find the hotel's shuttle was booked for a wedding party that night and had to call a cab for a ride to the sprint center. ...

    We checked in to find the hotel's shuttle was booked for a wedding party that night and had to call a cab for a ride to the Sprint Center. That was the first mistake. The room had an outdoor balcony that had trash on it from the guest before. The room hotel overall was hot and humid and the room was worse. The bed was not a Queen bed, but a full size. The furniture in the room was worn and marred. The bathroom fan fell out of the wall and the walls had paint bubbling up everywhere from the humidity. We called the front desk to try to upgrade to another room, to which I was told they were full and would send someone to clean up the trash. The y told me that is the way the fans sound. Mistake 2. I went to use the iron in the room which upon filling with water leaked all of me and the sink because it had a crack somewhere. I went to the desk to get a new one, and was given one with no apologies made. The only saving grace was the bartender pouring heavy for the free drinks and the breakfast the next morning. The area of town was swarming with local police due the amount of bars around this hotel and were pulling over and aresting people left and right. We were even a witness to the local police helicopter doing fly by's for about 10 minutes with the spotlight signing down. Mistake 3. I did not feel safe in this hotel and felt it was quite a waste of my money. I did not feel the "green" experience at all and thought the upgrades they made were nothing but cheap paint and trim.

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