Reviews

• UPSCALE, COMFORTABLE, and CONVENIENT

  Submitted on: 12/11/2007

  8 of us spent two nights at intercontinental milwuakee. it's only 10 miles from mke airport. upon arrival, parking is $20/day or $25 for valet - we opted for ...

  8 of us spent two nights at Intercontinental Milwuakee. It's only 10 miles from MKE Airport. Upon arrival, parking is $20/day or $25 for valet - we opted for the Valet. We were able to wait inside (and keep warm!...15 degrees outside) while they brought the vehicle right out front. The overall quality of the hotel is very luzurious and upscale. They had a coupel bars. The service at the bar was medicore. The wait time was longer than it should have been, but the drinks were good. An older crowd seemed to take up the first bar, but they had a second bar where an ID was needed in the back of the Lobby. Although a younger crowd was in the second bar, smoking was permitted there (inside the second bar) so I kept out of there. The location is great! There are several pubs within walking distance (2-5 blocks) and an Ice Skating Rink and Starbucks across the street. Once we got to the rooms, the interior quality was amazing . Very clean rooms, with a great view out the window, flat screen TV, and very comfortaable beds. Did I say the beds were very comfortable? Very cozy and warm. Hot tub and work out area were nice. We ordered room service on our last night. My room with 4 ordered 4 hamburgers. They messed the orders up and the creme brulet was gross. The room service is super over-priced for its low quality. The burgers were good, minus the one they got wrong, but was just too pricy for the botched orders. The front desk staff was helpful and friendly (as well as on the phone when I called to make the reservation). I would definitely stay there again but dine out for dinner.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • FitnessFacility
  +Click to Show Review
  -Click to Hide Review
• Great Location - Terrible Service

  Submitted on: 11/22/2007

  Hotel in the heart of the milwaukee theater district. marcus center for the performing arts acoss the street. repertory theater in the same building as the hotel. furniture in our ...

  Hotel in the heart of the Milwaukee theater district. Marcus Center for the Performing Arts acoss the street. Repertory theater in the same building as the hotel. Furniture in our room was down at the heels. Casual dining restaurant offered only 'grab and go' sandwiches and salads. Upscale restaurant hours very limited. In room dining advertised as lasting until 11:00 p.m. We returned from the opera at 10:35 p.m. and attempted to order in room dining. Room service staff refused to pick up the phone until 11:05 p.m. at which time we were directed to call the front desk for grab and go sandwiches at $8.00 each.
  
  Check-in policy at 3:00 p.m. Arrived 2:00 p.m. Unable to check-in. Left our cell number at front desk request for notice when room available. Room wasn't available until 3:00 p.m. Left luggage in storage with bellman. Bellman failed to deliver all of items in storage necessitating a trip from home back to hotel to retrieve missing item from storage.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • Dining
  +Click to Show Review
  -Click to Hide Review
• Beware Directions

  Submitted on: 05/17/2006

  There is currently no civic center exit available due to construction in downtown milwaukee (i live in area). be sure to call to get the right directions.

  There is currently no Civic Center exit available due to construction in downtown Milwaukee (I live in area). Be sure to call to get the right directions.

  +Click to Show Review
  -Click to Hide Review

• 1 - 3